The benefits of Cyrus Leads

Q. Who provides the Database?
R. We have B2B database of all states in US, UK and Australia.

Q. What about the time difference between two countries?
R. Our telemarketers work on a shift basis to ensure coverage during your business hours

Q. Can I pay after I receive the leads?
R. Cyrus has set procedures and we take 100% payment upfront

Q. Can I get some references from your present clients?
R. Yes, please send a request email to nipun@cyrusmarketing.com

Q. How do I pay?
R. You can pay online by your credit card. We would have to invoice you first.

Q. At what pace will these leads be delivered?
R. Leads can be delivered at your pace.

Q. How are the leads delivered?
R. Your leads are delivered by email to the designated email id(s).

Q. What are the criteria for the leads generated?
R. All criteria are mentioned in the services section of our web. (Click here to go to the services section).

Q. Are these leads exclusive?
R. Yes, the leads are exclusive and they are generated only for you. We identify ourselves as working for you (your name).

Q. What is the Replacement Policy for the Leads?
R. We have a QC team which checks the leads that we generate and all the leads are backed by our unmatched quality and customer service. However, in case a business coach disagrees on authenticity of the lead, we have a very fair and impartial policy to provide with replacements for the disputed leads.

Q. How do I get started and what is the timeframe to get started?
R. Simple, please fill in get me started form and one of our accounts will get in touch with you. The start date of the campaign may vary from a couple of days to a week; it will really depend on the geography and the size of the campaign.

Q. What can I expect on the conversion / closing percentage?
R. Closing ratio depends on too many factors out of which we control two - the quality of lists used for the campaign and the quality of Telemarketing. We work with the telemarketers and calling lists. Business coach with good conversion rate can sign 2 to 3 clients.

Q. What kind of Quality Checks do you have in place?
R. We have a three level QC check on our leads.

On floor QC - Done by a verifier/supervisor, to confirm that there are no clerical errors on the file and to make an attempt at the missing information on the file, and also to judge the intent of the homeowner to speak with a Loan Officer. Paper QC - Done by the Quality dept to check that the leads conform to the criteria of the campaign. Voice file QC - All our leads are backed by voice logs, we maintain a recording of every lead we generated. There is a dedicated team in our QC department that listens to the voice file on every lead to check the accuracy of the lead and the intent on the lead by analyzing the voice pattern of the conversation. Lead Qualifier – Before a lead is emailed, we qualify a lead by analyzing frustrations in the business, no. of decision makers, Turnover, Years in business, no. of employees, first language English, Open to investing in a coach.

Q. Do you call Nationwide?
R. Yes, we do call nationwide. However, there are some states that are better suited for Telemarketing with respect to availability of qualified business owners.

Q. How do you manage the DNC Statute?
R. Our DNC compliance processes are audited by third party agency periodically.

Q. How do you target the calling list for the telemarketing campaign?
R. We work very closely with leading list vendors like Dun & Brad Street and The Prospect shop.

Q. Can I buy 5 leads?
R. Yes, if you are a new coach or using our services first time.

Q. What if I do not get 70% diagnostic rate?
R. We will immediately call you and discuss reasons why lead to appointment rate is less. We can mutually decide on replacement leads and understand the problem area.

Q. Can I work on post payment model?
R. Yes, if you are 6 months old client buying 10 leads a month.

Q. If I buy more than 10 leads, do I get a discount?
R. We work on standard pricing and do not offer any discount on bulk buying.

Q. What is a qualified lead?
R. A “qualified lead” is a lead that satisfies all criteria mentioned in the services section.

Q. What about the cultural differences between two countries?
R. All our telemarketers have at least 3 years experience of talking to US business owners. We make our telemarketing team go through intensive cultural and soft skills training.